What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Submission levels query

    Asked by pluribus on March 01, 2012 at 11:39 AM

    Hi

     

    I have the premium subscription to Jotform which allows 1000 submissions and 1000 SSL submissions.  Is this 1000 + 1000 or is it a combination of both, ie you get a total of 1000 whether its insecure, ssl or a mixture?

     

    Thanks


    Ian

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    JotForm Support

    Answered by abajan on March 01, 2012 at 12:32 PM

    If the quota for one submission type is reached, you will not be able to receive any more submissions (of either type) for that calendar month. For instance, if you have received 1000 regular submissions and just 100 SSL ones, you will not be able to get anymore SSL submissions for the month even though it would seem that that type should have 900 submissions remaining.

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    Answered by pluribus on March 01, 2012 at 12:42 PM

    Thanks for that clarification.  Does this mean that I can have for example 800 insecure and 800 SSL submissions as neither has reached the limit?

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    JotForm Support

    Answered by abajan on March 01, 2012 at 12:44 PM

    Yes, that's quite correct.