Can I recover lost forms and client entries from my account?

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    Asked on March 01, 2012 at 01:42 PM

    recent ly my account weas blocked because I had "asked for passwords" ?? can't remember doing that.

    Then you had a bit of bother with godaddy and all was upside down again. Now I find I have only a few forms left in my account and have lost all my customer entries . Please can you help?

    Thanking you in anticipation.


    Kind regards


    user ID sothebys

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    Answered on March 01, 2012 at 08:01 PM

    We are very sorry for the inconveniences caused.

    As far as I understand, your account was autosuspended by our anti-phishing filter, but it does not mean that some content was removed.

    I can see 21 form under your account, are you still missing some data? If yes, please provide us as much information as possible.

    Thank you for cooperation.

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    Answered on October 12, 2015 at 03:33 AM

    Can you help me recover my lost form?


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    Answered on October 12, 2015 at 10:11 AM

    @GMASIA please refer to this thread -

    You will get assistance as soon as possible.