Conditions are being deleted and I am unable to recover them from Revision History.

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    stretchandstaple
    Asked on April 01, 2016 at 03:18 PM

    This form https://form.jotform.com/53356663043960 should function the same as this form https://form.jotform.com/60077597088973 which started as a clone of it. It was working Tuesday 3-29 and then it stopped working. I went through the revision history and I didn't make any of the changes it is claiming I did, and even when I go back four months the conditions still aren't functioning.  Like I said they were all functioning properly on Tuesday 3-29

     

    Please help this is disrupting our business as it is our main checkout form, and we are an ecommerce retailer.

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    Nik_C
    Answered on April 01, 2016 at 05:33 PM

    I opened a ticket for your issue. We'll get back to you as soon as we get some update from our developers.

    We are sorry for any inconvenience this has caused you.

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    stretchandstaple
    Answered on April 04, 2016 at 05:21 PM

    any update here?

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    Nik_C
    Answered on April 04, 2016 at 07:15 PM

    Our developers are still checking on this issue, we'll follow up as soon as we have any information.

    Thank you for your patience.