What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Form Not Found - Form Disabled

    Asked by UKGradSchool on April 01, 2016 at 03:34 PM

    I keep getting the "Form not found - form disabled" message when I try to preview my form. I've enabled it in the editing wizard, and even though it says "form successfully enabled", I still can't preview it.

    Page URL:
    https://form.jotform.com/60494532130145

    message preview and keep
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    JotForm Support

    Answered by BDAVID on April 01, 2016 at 04:49 PM

    We apologize for the inconvenience, your forms are enabled now. They were mistakenly suspended by our phishing system. Your forms have been white-listed to avoid this from happening again. 

    Please open a new thread if you need anything else, we will be glad to assist you.

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    Answered by kjmartin1012 on October 22, 2016 at 02:20 PM

    Hi, the same is happening to me, what can I do? https://form.jotformeu.com/62953681345362 

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    JotForm Support

    Answered by BDAVID on October 22, 2016 at 07:40 PM

    @kjmartin1012, your question has been addressed on the following thread: https://www.jotform.com/answers/968744