Email notification not working.

  • tbcrllc
    Asked on April 1, 2016 at 4:09 PM

    Recently we stopped receiving email notifications of our submissions. This is for the forms 'TBCR Webform Side Banner' and 'TBCR Webform - Wide Home Page'.

     

    Please advise, the notification is a crucial part of or business model in capturing these leads ASAP.

  • Kiran Support Team Lead
    Replied on April 1, 2016 at 5:09 PM

    I see that your email address is in our bounce list and the emails sent to this address are not delivered. I've now removed it from the bounce list and you should be receiving the email notifications normally.

    Please refer to the guide below that can help you with setting up email notifications to avoid bounce related issues.
     

     

    Please get back to us if the issue still persists. We will be happy to assist you further.