What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    A form field is missing when getting PDF of submission using Get PDF from submissions page

    Asked by elatekids on April 01, 2016 at 04:17 PM

    The first name field that is shown in a form is missing on the PDF Document from the Get PDF

     

     

    You can take a look at Form ID: 335286118825386688
     
     
     
    Page URL:
    https://form.jotform.com/elatekids/elatekids2016

    document pdf document information JotForm name first name div
  • Profile Image

    Answered by Huberson on April 01, 2016 at 05:57 PM

    I have checked your form and was able to reproduce the same on a clone. The issue has been escalated to Level 2, once fixed you will receive update about it from this thread.