What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    New Email Wizard: When trying to open the email wizard the scroll bar disappears and the wizard will not open.

    Asked by BookingsCoexist on April 03, 2016 at 09:49 AM

    Hi,

     

    I want to send a copy of the form to the customer once they have submitted it, I know how to do this as I have done it on other forms but the button with the email symbol does not respond when I click it. It has been like this for a few weeks. However, the same button on all of my other forms does respond. 

    Is there a bug on the venue hire form?

     

    Thanks for your help.

     

    Emily

    Page URL:
    https://www.jotform.com//?formID=52144194459358

  • Profile Image
    JotForm Support

    Answered by Kevin_G on April 03, 2016 at 12:54 PM

    I checked the form in your account and I was able to see the issue, I cloned your form and the issue was still there and in order to test if a field could cause this I deleted all the fields even the submit button, the issue was still there after doing that. 

    I will escalate this to our developers so they will take a look and will fix this as soon as possible, although we can not provide an ETA we will ensure to let you know when it is fixed.