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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    New Email Wizard: When trying to open the email wizard the scroll bar disappears and the wizard will not open.

    Asked by BookingsCoexist on April 03, 2016 at 09:49 AM



    I want to send a copy of the form to the customer once they have submitted it, I know how to do this as I have done it on other forms but the button with the email symbol does not respond when I click it. It has been like this for a few weeks. However, the same button on all of my other forms does respond. 

    Is there a bug on the venue hire form?


    Thanks for your help.



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    JotForm Support

    Answered by Kevin_G on April 03, 2016 at 12:54 PM

    I checked the form in your account and I was able to see the issue, I cloned your form and the issue was still there and in order to test if a field could cause this I deleted all the fields even the submit button, the issue was still there after doing that. 

    I will escalate this to our developers so they will take a look and will fix this as soon as possible, although we can not provide an ETA we will ensure to let you know when it is fixed.