What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Account disabled due to Phishing

    Asked by Nwunye on April 03, 2016 at 05:32 PM
    My account has been disabled due to this Phishing detector. However I know there is NO VIOLATION of the TOS on my forms. What gives???
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    JotForm Support

    Answered by jonathan on April 03, 2016 at 05:36 PM

    Can you confirm that your JotForm account/username is aritokwu 

    I checked this account and I found that it is Active and available at this time.

    Is there a specific form that is not working properly? Let us know the URL and we will check.

    Let us know if issue persist.


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    Answered by capucinejerelookejedecore on April 04, 2016 at 03:40 AM

    I don't understand. Who are you writing to ? My name is not NWUNYE.

    Respond on my own email box.


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    JotForm Support

    Answered by Charlie on April 04, 2016 at 04:37 AM


    It seems like you already have your own threads, you can check them on these links:




    My colleague has responded to another user, named Nwunye, that user replied to one of your public threads, what my colleague did is that he responded to him and opened a separate thread for him. This thread (https://www.jotform.com/answers/809373) is his own thread. You can refer to the links I shared above for your own concern, my colleagues have already responded to them. You can post your replies by visiting those links. Thank you.

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    Answered by chien ming-humg  on July 19, 2017 at 05:25 AM

    Phishing web site , please remove it !


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    JotForm Support

    Answered by Charlie on July 19, 2017 at 05:43 AM

    @chien ming-humg

    To better assist you, I have opened a separate thread for your concern. Please refer to this link instead: https://www.jotform.com/answers/1202905. We will address it shortly.

    Thank you.