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    I am not receiving submission emails from my form.

    Asked by OntarioHockeyAcademy on April 04, 2016 at 06:52 AM email Getting not getting JotForm www href cant
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    JotForm Support

    Answered by ashwin_d on April 04, 2016 at 08:11 AM

    Hello OntarioHockeyAcademy,

    Upon checking your email address hockey@ontariohockeyacademy.com and europe@ontariohockeyacademy.com,  I found that it ended up in our bounce list for following reasons:

    Result: 

    hockey@ontariohockeyacademy.com is IN 

     the bounce list 

    Reason(s) : X-Postfix; delivery temporarily suspended: lost connection

     

    Result: 

    europe@ontariohockeyacademy.com is IN 

     the bounce list 

    Reason(s) : X-Postfix; delivery temporarily suspended: lost connection

    I have now removed your email address from our bounce list and you should now receive submission emails. Do test your form and get back to us if you have any trouble.

     

    Thank you!