Why are all my forms disabled?

  • Profile Image
    mtamgll
    Asked on April 04, 2016 at 08:37 AM

    All of my forms are disabled?  Even a new form that I create shows disabled?  What is going on? The main form I am working on is "List Your Promotions".

     

    Message Reads:

     

    FORM NOT FOUND

    This Form is Disabled

  • Profile Image
    ashwin_d
    Answered on April 04, 2016 at 10:24 AM

    Hello mtamgll,

    Upon checking your account I found that it's suspended by our anti-phishing system. We have automated anti-phishing system which scans all forms and mark them with probability of being used for phishing activities.

    Upon taking a closer look at your form, I can confirm that it's not being used for any phishing activities. I have activated your account now and all your forms are back online.

    I'm sorry for the trouble caused to you. Do try to sign in to your account and get back to us if you have any trouble.

    Thank you!

  • Profile Image
    mtamgll
    Answered on April 04, 2016 at 10:51 AM

    Thank you Ashwin!  No, no phishing here.  Your program probably thought, the "promo code" field was to much like asking for a password or something.

    Thanks again.

  • Profile Image
    ashwin_d
    Answered on April 04, 2016 at 11:58 AM

    Hello mtamgll,

    Your understanding is correct. 

    I have whitelisted your form and your account is already active. 

    Do get back to us if you have any trouble again or have any other questions.

    Thank you!