What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Are submissions stored on your servers?

    Asked by Henry  on April 04, 2016 at 10:37 AM

    I am hoping to create a form to put on my website that allows potential clients to initiate contact with me via secure email (I use Hushmail for this). My concern is about (HIPAA) privacy of the client info if they use the form to contact me. Does a copy of the completed contact form also get stored on your server(s)?

    contact form servers create a form secure email create
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    JotForm Support

    Answered by david on April 04, 2016 at 12:34 PM

    A copy of the completed form does indeed get stored on our servers but can be deleted immediately.  Though we are not HIPAA compliant, here is more information on using your forms in a HIPAA compliant manner:

    http://www.jotform.com/answers/333046-is-JotForm-HIPAA-Compliant