What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Account is disabled

    Asked by Michelle Dufault  on April 04, 2016 at 11:32 AM

    Please re-enable and contact me right away so I can proceed with my upgrade and complete my project. ;-)


    Organisation: Centre de Ressources Francothèque de Calgary

    Account name: enzomanolo


    Thank you,




    (403) 815-2314


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    JotForm Support

    Answered by Jan on April 04, 2016 at 01:38 PM

    I checked your account and I can see that is already active. Can you please log out from JotForm and then re-open your browser. After that, please log back in to your JotForm account.

    Let us know if you're still having issues. Thank you.