- RoxboroAsked on April 04, 2016 at 12:23 PM
At april 1st after the balloon trick my emails to auto responder and notifier were not working. I advised you and you said that is was a thread or something issue. Voila it was working when I tried it. Today (april 4) it is not working again..ugh
please have another look. Thanks
- JotForm SupportNik_CAnswered on April 04, 2016 at 02:20 PM
Your email address was in our bounce list for the following reason:Reason(s) : smtp; 554 5.7.9 Message not accepted for policy reasons.
I removed your email from our bounce list.
Your emails were not delivered because Yahoo was unable to verify that it came from a legitimate email sender. You can read more about this issue on their help page.
I would also advise you to change the sender email address to noreply@jotform or firstname.lastname@example.org if you don't have to use your sender email address.
To prevent any further email bouncing related issues, please follow this guide on how to setup email alerts.