What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    All of our forms show "Form Not Found - This form is disabled" error

    Asked by zakisp on April 04, 2016 at 01:57 PM

    Hi i use the jotforms free plan, all my forms does not work and say form not found this form is disabled. that happen to all my forms i will joint only one as example but no one of my forms work, im in real trouble help me with that please !!!!!!

    Form not found
    This form is disabled.
    Page URL:
    https://form.jotform.com/60941764110248

    does not appear form not found form is disabled
  • Profile Image

    Answered by Ben on April 04, 2016 at 04:46 PM

    I took a look at your forms, but it seems that only some of them have been disabled. They are however disabled manually - per your setup.

    To enabled the ones that are disabled, you would simply need to click on them in the myfoms page and click on the form that is disabled.

    Instead of opening it to edit it, you can simply click on More and then on Enable option.

    You can quickly recognize the active vs disabled form based on the icons on the left of the form name:

    - First one is disabled and the second 2 are enabled. I have highlighted the icon that shows this.

    Do of course let us know if you have any further issues or any questions and we would be happy to assist.