All of our forms show "Form Not Found - This form is disabled" error

  • zakisp
    Asked on April 4, 2016 at 1:57 PM

    Hi i use the jotforms free plan, all my forms does not work and say form not found this form is disabled. that happen to all my forms i will joint only one as example but no one of my forms work, im in real trouble help me with that please !!!!!!

    Form not found
    This form is disabled.
  • Ben
    Replied on April 4, 2016 at 4:46 PM

    I took a look at your forms, but it seems that only some of them have been disabled. They are however disabled manually - per your setup.

    To enabled the ones that are disabled, you would simply need to click on them in the myfoms page and click on the form that is disabled.

    Instead of opening it to edit it, you can simply click on More and then on Enable option.

    All of our forms show Form Not Found   This form is disabled error Image 1 Screenshot 30

    You can quickly recognize the active vs disabled form based on the icons on the left of the form name:

    All of our forms show Form Not Found   This form is disabled error Image 2 Screenshot 41

    - First one is disabled and the second 2 are enabled. I have highlighted the icon that shows this.

    Do of course let us know if you have any further issues or any questions and we would be happy to assist.