What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Email missing required field input, and other required fields are completely missing from email.

    Asked by tblasen on March 02, 2012 at 08:22 AM

    Required fields on the form I built are not showing up in the email notification. Also, the notification is missing several fields from the form. Please see attached screen shot with notes.

    I changed the URL from form.jotform.... to www.jotform.... as suggested from another thread,

    http://www.jotform.com/answers/81067-Preview-in-a-new-tab#6

    Thanks for your help.

    Page URL:
    http://www.snipegolf.com/Online-Merchant-Agreement.html

    Screenshot
  • Profile Image
    JotForm Support

    Answered by mliz on March 02, 2012 at 08:37 AM

    Please try to reset the email notification of the said form as it appears that it some of the form fields were not included in the body email content.

    To do this:

    1. Open your form on the Form Builder
    2. Click on "Setup and Embed" tab,
    3. Click on "Email Alerts",
    4. Select "Notification",
    5. Click on "Delete Email" button,
    6. Click on "Email Alerts" again,
    7. Click on "Add New Email" and complete the wizard.

    Let us know if this works.

  • Profile Image

    Answered by tblasen on March 02, 2012 at 08:51 AM

    Awsome !!!!

    It works perfectly.

    Thank you very much.

    Cheers

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    JotForm Support

    Answered by mliz on March 02, 2012 at 08:59 AM

    It's a pleasure to be of service, if you need any assistance feel free to contact us.

    Have a great day!