What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    When I log into my account there is no record of the submissions I have been getting since 2014

    Asked by petloungestudios on April 05, 2016 at 03:47 PM

    there is no records on my account since 2014.  I am getting the emails but when I am in you r site there is no way for me to see the list of contacts or download anything. 

    submission data
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    JotForm Support

    Answered by Mike on April 05, 2016 at 04:32 PM

    We are sorry for the inconveniences caused.

    Your data should be accessible now. Please re-check the form submissions page.

    If you need any further assistance, please let us know.