What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    My cache is clear, forms are disabled

    Asked by legacyhomeplans on April 05, 2016 at 04:34 PM

    My cache is clear, however I can not access my form http://form.jotform.us/form/30936420466151

    I get a message "Form over quota" the form has exceeded its allocated quota. I've deleted the submissions, cleared the cache, and refreshed my browser. I still get the message. Can you help?



    This is a re-post of a comment on How to Clear Your Form Cache?

    Submissions JotForm cache message
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    Answered by victor on April 05, 2016 at 05:11 PM

    I have just reviewed the form in question and did not see any problems in your account. I was also able to view the form with no issues.

    If you are still having problems, please let us know. We will be glad to help.