What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    We do not need this subscription any longer and would like to cancel.

    Asked by westrat on March 02, 2012 at 01:12 PM

    Please advise.

     

    Thank you.

     

    Bonnie Vallentyne

  • Profile Image
    JotForm Support

    Answered by Mike_T on March 02, 2012 at 04:46 PM

    As far as I can see, your Premium subscription has been already cancelled. When you cancel your subscription you will not be charged again, but your account will stay Premium until the time you have paid for expires (2012-02-15).

    Please feel free to contact us if you need any further assistance. We will be happy to help you.