What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    forms view - account disabled?

    Asked by impact_group on April 06, 2016 at 10:43 AM

    Hi. I thought the forms views reset at the start of each month. How could I have over 4,000 form views in just a matter of days and as a result get my account disabled?

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    Answered by impact_group on April 06, 2016 at 10:45 AM

    Please note .... this question is for jjohn352 account. I am logged into that account but when I posted my question it posted from my company account. (impact_group).

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    JotForm Support

    Answered by david on April 06, 2016 at 11:49 AM

    I checked the account "jjohn352" and indeed it is over its limits for form views.  If your form is embedded to a high traffic page, each time the page is loaded, the form will be viewed. 

    Here's an article that explains why it was implemented and what this limit does https://www.jotform.com/blog/191-Announcing-Pricing-Modification-Form-View-Limits.

    If you want unlimited form views limit, you can allow JotForm to display ad (Powered By JotForm) in the footer section of your forms. To do so, just check "JotForm Footer" on your settings page https://www.jotform.com/myaccount/settings. You should see "unlimited used" in your account status after that under Form Views.