What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    My form is "over quota"?!

    Asked by 14libitum on March 02, 2012 at 04:27 PM

    My jotForm is no longer showing up embedded because it says I am "over quota" but I have only used 44/100 submissions this month and my files are being stored on Dropbox (which should NOT count towards a quota, right?!). What gives?

    Thank you very much for any help

    Page URL:
    http://form.jotform.com/jsform/20314441859

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    Answered by 14libitum on March 02, 2012 at 04:56 PM

    Answer was here: http://www.jotform.com/answers/80271-Over-storage-limit-message-and-bugs#4

    Apparently even if you have Dropbox hooked up JotForm still saves uploads, so I was over quota. Had to delete submissions (lame) but things are now working again.

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    Answered by moonzkie on March 03, 2012 at 11:36 AM

    We are happy to know that you were able to find the answer to your problem :)

    Please feel free to contact us if you need any further assistance.

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    JotForm Support

    Answered by Goldo on March 03, 2012 at 12:27 PM

    Hi 14libitum,

    Exactly. Dropbox with Jotforms still saves uploads for backups probably. Deleting some would fix the issue anyway.