My form is "over quota"?!

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    14libitum
    Asked on March 02, 2012 at 04:27 PM

    My jotForm is no longer showing up embedded because it says I am "over quota" but I have only used 44/100 submissions this month and my files are being stored on Dropbox (which should NOT count towards a quota, right?!). What gives?

    Thank you very much for any help

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    14libitum
    Answered on March 02, 2012 at 04:56 PM

    Answer was here: http://www.jotform.com/answers/80271-Over-storage-limit-message-and-bugs#4

    Apparently even if you have Dropbox hooked up JotForm still saves uploads, so I was over quota. Had to delete submissions (lame) but things are now working again.

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    moonzkie
    Answered on March 03, 2012 at 11:36 AM

    We are happy to know that you were able to find the answer to your problem :)

    Please feel free to contact us if you need any further assistance.

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    Goldo
    Answered on March 03, 2012 at 12:27 PM

    Hi 14libitum,

    Exactly. Dropbox with Jotforms still saves uploads for backups probably. Deleting some would fix the issue anyway.