- 14libitumAsked on March 02, 2012 at 04:27 PM
My jotForm is no longer showing up embedded because it says I am "over quota" but I have only used 44/100 submissions this month and my files are being stored on Dropbox (which should NOT count towards a quota, right?!). What gives?
Thank you very much for any help
- 14libitumAnswered on March 02, 2012 at 04:56 PM
Answer was here: http://www.jotform.com/answers/80271-Over-storage-limit-message-and-bugs#4
Apparently even if you have Dropbox hooked up JotForm still saves uploads, so I was over quota. Had to delete submissions (lame) but things are now working again.
- moonzkieAnswered on March 03, 2012 at 11:36 AM
We are happy to know that you were able to find the answer to your problem :)
Please feel free to contact us if you need any further assistance.
- JotForm SupportGoldoAnswered on March 03, 2012 at 12:27 PM
Exactly. Dropbox with Jotforms still saves uploads for backups probably. Deleting some would fix the issue anyway.