What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How can I change a username on a JotForm account?

    Asked by CollinsCommunications on March 02, 2012 at 04:34 PM

    Help! I recently opened a new JotForm account for a client and misspelled their company name thai I used for the account username. They have asked me if I can correct it for them. Any solutions?

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    Answered by gori-mathew on March 02, 2012 at 04:44 PM

    Hello collins;

    Yes we can reset it for you, Due to security reasons your are not able to change your username from your end. Kindly submit to us the proposed new username that you need us to change to.

    After we reset you account, you will have o log out the original username and login with new username and will be ready to go.

    We are awaiting your feedback.

    Regards

    Mathew