Sub Products: Items are not visible when conditional Form Collapses are used

  • Profile Image
    HermanoAmador
    Asked on April 06, 2016 at 01:02 PM

    Boa tarde Prezados,

    Gostaria de saber porque meu campo de compra está aparecendo deformado?

    Desde já agradeço o auxílio.

    Saudações,

    Hermano

  • Profile Image
    Charlie
    Answered on April 06, 2016 at 01:47 PM

    Please try adding this custom CSS code under your CSS tab in your Form Designer Tool:

    .form-product-item.hover-product-item {

        height: 60px !important;

    }

    Here's a screenshot to show where to add the CSS code.

     

    Let us know if that works.

  • Profile Image
    HermanoAmador
    Answered on April 06, 2016 at 04:45 PM
    Prezado Charlie,Obrigado por sua ateno.
    Adicionei o CSS, mas n funcionou.
    Saudaes,
    Hermano Amador
    071 992 914 539
    Skype: hhmano
    ...
  • Profile Image
    Mike
    Answered on April 06, 2016 at 06:26 PM

    It appears that we are having a height issue related to sub products option in combination with conditional form collapse elements. The issue has been escalated to our developers.

    In the meantime, I have added the next CSS to your form.

  • Profile Image
    HermanoAmador
    Answered on April 20, 2016 at 02:31 PM

    Boa tarde meus Prezados,

    O mesmo problema acima está afetando este formulário. https://form.jotformz.com/61105303498653


    Coloquei o CSS abaixo, semelhante ao que foi usado por Mike, mas não funcionou.
    .form-product-item.hover produto item {

        height: 100% importante;!

    }

    Peço ajuda e desde já agradeço.

    Hermano Amador

  • Profile Image
    Mike
    Answered on April 20, 2016 at 03:57 PM

    The products seem to be opening fine on your form, unless I am missing something.

    This is considered as a standard behavior when the product with sub-products is expanded only when it is selected.

    If there are still any issues, please let us know.

  • Profile Image
    NeilVicente
    Answered on May 20, 2016 at 03:12 AM

    Hi Hermano,

    We have fixed this issue. Thank you for using JotForm!

    Best,

  • Profile Image
    HermanoAmador
    Answered on May 20, 2016 at 11:43 AM

    Olá NeilVicente,

    Bom dia. Obrigado por sua atenção e pela correção dessa falha. 

    Abraços!