What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Sub Products: Items are not visible when conditional Form Collapses are used

    Asked by HermanoAmador on April 06, 2016 at 01:02 PM

    Boa tarde Prezados,

    Gostaria de saber porque meu campo de compra está aparecendo deformado?

    Desde já agradeço o auxílio.

    Saudações,

    Hermano

    Screenshot
    sub products form collapse
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    JotForm Support

    Answered by Charlie on April 06, 2016 at 01:47 PM

    Please try adding this custom CSS code under your CSS tab in your Form Designer Tool:

    .form-product-item.hover-product-item {

        height: 60px !important;

    }

    Here's a screenshot to show where to add the CSS code.

     

    Let us know if that works.

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    Answered by HermanoAmador on April 06, 2016 at 04:45 PM
    Prezado Charlie,Obrigado por sua ateno.
    Adicionei o CSS, mas n funcionou.
    Saudaes,
    Hermano Amador
    071 992 914 539
    Skype: hhmano
    ...
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    JotForm Support

    Answered by Mike on April 06, 2016 at 06:26 PM

    It appears that we are having a height issue related to sub products option in combination with conditional form collapse elements. The issue has been escalated to our developers.

    In the meantime, I have added the next CSS to your form.

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    Answered by HermanoAmador on April 20, 2016 at 02:31 PM

    Boa tarde meus Prezados,

    O mesmo problema acima está afetando este formulário. https://form.jotformz.com/61105303498653


    Coloquei o CSS abaixo, semelhante ao que foi usado por Mike, mas não funcionou.
    .form-product-item.hover produto item {

        height: 100% importante;!

    }

    Peço ajuda e desde já agradeço.

    Hermano Amador

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    JotForm Support

    Answered by Mike on April 20, 2016 at 03:57 PM

    The products seem to be opening fine on your form, unless I am missing something.

    This is considered as a standard behavior when the product with sub-products is expanded only when it is selected.

    If there are still any issues, please let us know.

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    JotForm Support

    Answered by NeilVicente on May 20, 2016 at 03:12 AM

    Hi Hermano,

    We have fixed this issue. Thank you for using JotForm!

    Best,

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    Answered by HermanoAmador on May 20, 2016 at 11:43 AM

    Olá NeilVicente,

    Bom dia. Obrigado por sua atenção e pela correção dessa falha. 

    Abraços!