- 365corporatesolutionsAsked on April 06, 2016 at 03:05 PM
Hi I just want to downgrade my membership for now but I don't want to cancel my account
- victorAnswered on April 06, 2016 at 03:55 PM
You may downgrade or cancel your current plan any time you like. In the Billing page, just hover over the plan in which you wish to downgrade to.
Once you have clicked the Free plan, it will ask you if you which to cancel your subscription. This does not mean you will cancel your account just the plan you are currently on. Once you accept, your current plan will be cancelled. Please note that this does not mean you will automatically be a free user.
I noticed that you have made a payment today. If you cancel you will remain a bronze plan until your pay period ends.
If you have any question, please do not hesitate contacting us.