What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Downgrade my membership for now

    Asked by 365corporatesolutions on April 06, 2016 at 03:05 PM

    Hi I just want to downgrade my membership for now but I don't want to cancel my account

    my account cancel my account
  • Profile Image

    Answered by victor on April 06, 2016 at 03:55 PM

    You may downgrade or cancel your current plan any time you like. In the Billing page, just hover over the plan in which you wish to downgrade to. 

    How to Downgrade Subscription back to Free Account

    Once you have clicked the Free plan, it will ask you if you which to cancel your subscription. This does not mean you will cancel your account just the plan you are currently on. Once you accept, your current plan will be cancelled. Please note that this does not mean you will automatically be a free user. 

    I noticed that you have made a payment today. If you cancel you will remain a bronze plan until your pay period ends.

    If you have any question, please do not hesitate contacting us.