In the past few days the forms being filled out on our website have stopped coming to our email

  • debrahorizon
    Asked on April 6, 2016 at 3:52 PM

    THIS IS URGENT!!  PATIENTS REQUEST PRESCRIPTIONS THROUGH THIS SITE

  • Kiran Support Team Lead
    Replied on April 6, 2016 at 4:45 PM
    I see that your email address in our bounce list and hence you are not receiving any emails to this address. I've now removed it from the bounce list and you should be now able to receive emails from now.
     
    We also request you to Please refer to the guide below that can help you with setting up email notifications to avoid bounce related issues.
     

     

    Please get back to us if the issue still persists. We will be happy to assist you further.