What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    In the past few days the forms being filled out on our website have stopped coming to our email

    Asked by debrahorizon on April 06, 2016 at 03:52 PM

    THIS IS URGENT!!  PATIENTS REQUEST PRESCRIPTIONS THROUGH THIS SITE

    Page URL:
    www.horizonmedicalgroup.com

    email in stopped coming site through
  • Profile Image
    JotForm Support

    Answered by Kiran on April 06, 2016 at 04:45 PM
    I see that your email address in our bounce list and hence you are not receiving any emails to this address. I've now removed it from the bounce list and you should be now able to receive emails from now.
     
    We also request you to Please refer to the guide below that can help you with setting up email notifications to avoid bounce related issues.
     

     

    Please get back to us if the issue still persists. We will be happy to assist you further.