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    Large file uploads keep failing

    Asked by CurryPrinting on April 06, 2016 at 06:57 PM

    Users are having issues when uploading 1GB or more files on both single and multiple uploads. It either shows an error, times out, or shows a dialog box with an error saying you can only upload 1GB or less when I have set the max file size to 2GB.


    On a side note, it also errors when I upload 500mb file during multiple file upload feature. Uploading less than 1GB single file upload seems to be a work around for now. But we need to figure out why these other issues keep reccuring.


    Please let me know what you guys think, thanks.





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    JotForm Support

    Answered by BDAVID on April 06, 2016 at 10:41 PM

    JotForm upload max size is 1GB, that's why the error is received: https://www.jotform.com/help/33-Changing-the-Upload-Size-Limit

    So, it is not possible to upload files bigger than 1GB. Let us know if you have more questions.