What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Problem on form different size quantity fields on mobile

    Asked by WIREGUY100 on April 06, 2016 at 08:54 PM

    I am working on our form called TK REPORT with material.

    The problem I am having is on specific parts of our form.

    The lists called "panel board" Fused Switch" all the way down the form to boxes WP.

    When this form is opened up on a iPhone5 the form looks great, works great my problem is the text box were you enter quantities are different sizes. The form looks and works correct in edit and in preview. But when opened on a mobile the quantity text area is shorter and different sizes and the grey description area is longer. Can you help me fix this problem?

    Thank You

     

     

    Mobile iphone 5 mobile responsive mobile widget
  • Profile Image
    JotForm Support

    Answered by jonathan on April 07, 2016 at 12:39 AM

    I was able to see the problem as well when I test your form http://www.jotform.us/form/60875540887166 on Iphone 5 browser

    I was able to find a workaround the seem to work also. That is by removing the Mobile Responsive widget on the form.

     

    I check on a test form without the Mobile Responsive widget on it, and it work like this

     

    Please try also on your form. Let us know if this still did not resolve the issue.

    Thanks.

  • Profile Image

    Answered by WIREGUY100 on April 07, 2016 at 07:45 PM
    Yes this did help thank you thats terrific!!
    ...
  • Profile Image
    JotForm Support

    Answered by jonathan on April 07, 2016 at 08:50 PM

    We're glad to be of help. Thank you for taking the time updating us on this :-)

    Contact us again anytime for any assistance you need on JotForm

    Cheers