How to pass FullName field in Jotform to First Name, Last Name in Active Campaign via Zapier?

  • Profile Image
    Asked on April 06, 2016 at 09:33 PM

    In my Active Campaign emails, I only use the FirstName shortcode.

    I have tried setting the zap up several different ways and the name is not passing through to Active Campaign at all

    or only as the full name.

    I either need a way for the Jotform to only collect the first name or a way for the first name and last name to pass separately to Active Campaign.

    Help please.

  • Profile Image
    Answered on April 07, 2016 at 01:52 AM

    The full name field is a group field so they're listed as one on Zapier when you map them into a 3rd party app.

    If you want to separate the first and last name, replace your full name field with two regular text box fields and label them first and last name. This way, you can freely map each of them into a different field or just map the field you want.