What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Account suspended by Phishing Detector for asking Facebook details

    Asked by kelsymay on April 07, 2016 at 12:24 AM

    Hi! I am having trouble with my form. For some reason, it has been disabled. I looked into this and believe it is because I have the work 'FACEBOOK' on my form.

    Is there anyway to reactivate this? Thanks!

    Page URL:
    http://beyondmg.com/lgm/nexen/p1.html

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    JotForm Support

    Answered by Boris on April 07, 2016 at 03:42 AM

    We do not allow collection of login credentials, as described in our terms, which is why asking for Facebook username will rank very high by our Phishing Detector tool. Same goes for Google+, Youtube, and others.

    As your form does not seems to be used for phishing, and other forms in your account are also fine, I have re-enabled your account. Your forms should be working again.

    If you need any further assistance, please let us know.