What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Changes are not reflecting on frontend

    Asked by Nefcu on April 07, 2016 at 06:49 AM


    I am trying to make changes in the form but unable to do so. I am doing changes in background images, text fields & other sections as well & properly saving it, but after that the changes is not reflecting on the front end. I tried to do changes many times or create new other 3 - 4 forms & do the same changes in all others form as well, but as usual the changes is not reflecting on the frontend. 

    I am using jot form from more than 2 years & made 300+ forms but I never face this problem. Please check & sort this problem asap.

    Thanks in advance. 

    Page URL:

  • Profile Image
    JotForm Developer

    Answered by mert on April 07, 2016 at 10:26 AM

    Hi there,

    First of all, sorry for the inconvenience you have experienced. That was a temporary issue; but currently, the problem is fixed and also, you can see the look of your form from my side, the issue seems to be gone:


    Please, try it on your side and let us know the results.