What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Form not found This form is disabled.

    Asked by donascimento on April 07, 2016 at 09:28 PM

    O que significa este erro?

    Page URL:
    https://form.jotformz.com/60975549500663

    form is disabled
  • Profile Image
    JotForm Support

    Answered by Kiran on April 08, 2016 at 12:59 AM

    I see that one of your JotForms is collecting username and password.

    It is not allowed to create login forms or collect sensitive information like Credit card numbers, etc through JotForm. Such forms are considered as phishing forms and associated accounts are automatically suspended. Please refer to our Terms of usage for more information on Phishing forms. Please remove the fields from the form and let us know so that we can activate your account.

    Thank you!