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  • Profile Image

    Some fields' answers are not appearing in "Notification" email

    Asked by genkijacs on April 08, 2016 at 02:44 AM

    Hello,

     

    Some text field answers are not appearing in the notification email, however, when I open the PDF submission, they are all in there.

    How to fix this please?

     

    I attach a screenshot with the email notification open on the right and the attached PDF open on the left. As you can see Question 1 has the answer correctly displaying in the PDF, but it is not in the email on the right.

     

    Please help!

    Page URL:
    http://genkijacs.com/levelcheckbeginner1audio.htm

    Screenshot
    text field email in email notification hello in the notification
  • Profile Image
    JotForm Support

    Answered by mert on April 08, 2016 at 03:53 AM

    Hi there,

    Currently, the "Question 1: URL link to answer" has a name "{question126}" on your "Notification 2", that's why you don't see the result for this field on the email. Please, change it as "{question1}" and try to receive a email submission again.

    In addition, you can see it from the below:

     

    Also, please don't forget to let us know the results.

    Regards.