Form was disabled. now it's enabled but error when submit

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    salmoco
    Asked on April 08, 2016 at 10:36 AM

    hi, the form "inscripcion" ( https://form.jotformeu.com/31331820880347 ) 

    was disabled because use of the disk. we removed all the submissions in order to free the space. We had to re-enable the form.

     

    Now the form IS visible and allows to fill the fields. BUT when you've done all the work, and press Submit, an error message (FORM IS DISABLED) appears .

    I've tried to clone the form ... but it's the same. 

    Is there anything else we can do?

  • Profile Image
    victor
    Answered on April 08, 2016 at 12:10 PM

    Sorry for the inconvenience. When reviewing your form I did noticed that the error message appeared when submitting the form.

    After resetting your account, I was able to submit a test form to verify that everything was working properly.

    If you still experience the issue, please let us know and we will be glad to take another look.