What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Form is disabled due to collection credit card details

    Asked by jhenry on April 08, 2016 at 12:48 PM

    e columns for credit card my if yes apologies kindly unable the account as I thought can just prepare the column I will either do the authorization or do without it tqvm in advance



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    JotForm Support

    Answered by david on April 08, 2016 at 01:55 PM

    I removed the credit card fields from your form and reactivated your account.  If there is anything else we can assist you with, let us know and we will be happy to help.