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    I have a few problems with the forms in prestashop

    Asked by calcisus on April 08, 2016 at 01:49 PM

    When I enter into the sub-page who have the form sometimes it didn't load correctly, or if I reload the page, then I have to exit and re-enter into the subpage for view the form complete.

    Im not sure if there is a problem, but sometimes after sent the form it ask for another captcha, I don't know if it is a option that I active, because i have a few forms with captcha at the end, but that one is after sent it.

    I want to know how to re-direct the people in the thanks page after form, to another page because I used some links but the form is a frame, and it redirect into it-self then i have my page into my page, i want the re-direct work in the general bowser no in the iframe.

    Thank you for all your help, and excuse me for my english.

    Page URL:
    http://tiendadearte.co/content/10-formulario-fotografia-

    in a problem thanks reload all
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    JotForm Support

    Answered by david on April 08, 2016 at 02:55 PM

    The Security Check is added as part of CloudFlare's spam blocking service and yes, it is shown to users of certain regions and your country is on that list.  You just need to provide the correct captcha and you can see the form afterwards. This is designed to provide an extra security layer to your form. It is to prevent spam bots and other related threats that may be trying to harm your form.

    One way to remove that is to use the form source codes: http://www.jotform.com/help/104-How-to-get-the-Full-Source-Code-of-your-Form and host it to your own FTP server.  You can save the form source codes into a single HTML file, upload this HTML file to your own server. You can then embed it as an iFrame to your page. You can generate an iFrame here: http://7thspace.com/webmaster_tools/iframe_generator.html

    iFrame URL should be the HTML file that was uploaded to your server. For example: http://www.my-domain.com/form-form.html

     

    It is not possible to escape the frame when using the iFrame code.  Any thank you page would be loaded into the same frame.  If you need to load a full new page, you would need to use a different embed method.