return email address is missing

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    MarkSaville
    Asked on March 03, 2012 at 05:04 PM

    form works perfectly on website when the email is sent the address is missing and form shows suburb with no details

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    idarktech
    Answered on March 03, 2012 at 05:28 PM

    Hi there,

    Some of the form variables aren't presented on your form notification, maybe you've accidentally deleted it. This is the reason why some informations are missing when this notification landed to your inbox. To fix this, you have to recreate your form notification. Just delete the old notification and create a new one, that should fixed it.

    Here's a quick guide for that: http://idarktech.com/jotform/video/recreate_notification.html

    Hope this helps. If you need any further assistance, please message us here. Thank you so much!