What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Form not found - account is autosuspended

    Asked by KarimahS on April 09, 2016 at 01:08 AM

    Do I have to start over? How do I retrieve this form? And how do I send it to the recipient. Can I post this form as a link on my Facebook page or website. Please advise.

    Screenshot
    preview form is disabled suspended phishing form form not found
  • Profile Image
    JotForm Support

    Answered by Jan on April 09, 2016 at 03:43 AM

    Your account is currently suspended. Your form is considered as a phishing form. It is asking form credit card details and online banking login credentials. This is not allowed in JotForm. It also violates our terms of use

    We can re-activate your account but we need to delete the forms. Thank you.