What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    suspended account

    Asked by peter jeffreys  on April 09, 2016 at 02:13 AM



    My account has been suspended for suspected phishing, I have been trying to build my own website which requires embedded file uploads and I have been using Jotform for this. Whiklst building the site I have had to test various methods of emloying the form and as such have been linking to my forms a lot from my website and ebay which I think has flagged this up as phishing.


    Could you please re-activate my account asap so that I may continune to build my site at which point I will require an upgrade of plan to accomodate my anticipated uploads.


    Thank You

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    JotForm Support

    Answered by liyam on April 09, 2016 at 03:43 AM

    We apologize for this, Peter,

    Your account was automatically suspended by our phishing filter.

    I checked your forms. However, I did not find anything malicious in it, so I went ahead and reactivated it now. You should be able to access your forms again.

    If you have other questions, please do let us know.

    Thanks for your understanding, and again we apologize for this inconvenience.