suspended account

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    peter jeffreys 
    Asked on April 09, 2016 at 02:13 AM

    Hi

     

    My account has been suspended for suspected phishing, I have been trying to build my own website which requires embedded file uploads and I have been using Jotform for this. Whiklst building the site I have had to test various methods of emloying the form and as such have been linking to my forms a lot from my website and ebay which I think has flagged this up as phishing.

     

    Could you please re-activate my account asap so that I may continune to build my site at which point I will require an upgrade of plan to accomodate my anticipated uploads.

     

    Thank You

  • Profile Image
    liyam
    Answered on April 09, 2016 at 03:43 AM

    We apologize for this, Peter,

    Your account was automatically suspended by our phishing filter.

    I checked your forms. However, I did not find anything malicious in it, so I went ahead and reactivated it now. You should be able to access your forms again.

    If you have other questions, please do let us know.

    Thanks for your understanding, and again we apologize for this inconvenience.