Form is not responsive when used on iphone or ipad mobile browser

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    drtransitions
    Asked on April 09, 2016 at 02:31 PM

    We're trying out JotForms and like it. However, the form is not responding to mobile (iPhone or iPad).

    It appears my setting are correct but can't figure it out.

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    jonathan
    Answered on April 09, 2016 at 02:52 PM

    I was able to see the problem as well when I test the form http://www.jotform.us/form/60860111991150 in your website on mobile browser.

     

    I was able to fixed it by adding the Mobile Responsive widget on your form

     

    I test again on your website, and it looks fixed now.

     

    Can you please test/check also. 

    Please let us know if issue still remains.

    Regards

  • Profile Image
    drtransitions
    Answered on April 09, 2016 at 06:45 PM
    Looks great! What great customer support!
    Thank you!
    -Rob
    ...
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    Kevin_G
    Answered on April 10, 2016 at 12:56 AM

    Great to know that my colleague's answer helped you, on behalf of Jonathan, you're welcome.

    Do get back to us anytime if you need help, we will be glad to assist you.