Form not found and disabled

  • mscexec
    Asked on April 10, 2016 at 6:25 PM

    Hi,

    The forms on my account have been disabled, I believe from the antiphishing system. How can I go about getting them reactivated? I appreciate your help! 

    Jotform Thread 814930 Screenshot
  • jonathan
    Replied on April 10, 2016 at 6:55 PM

    Your form http://www.jotform.us/form/53495456743163 was categorized by the Phishing filter as a phishing form because it captures email password

    Form not found and disabled Image 1 Screenshot 20

     

    The Phishing filter in placed had already Autosuspended the forms and account.

    If you will delete the password field or delete the form, we can request for the re-activation of the account.

    Thanks.

     

  • mscexec
    Replied on April 10, 2016 at 8:20 PM

    Thank you for the quick response! This post is a duplicate (https://www.jotform.com/answers/814693-Forms-are-disabled) and may be deleted.

  • Ashwin JotForm Support
    Replied on April 10, 2016 at 9:33 PM

    Hello mscexec,

    That's right. It seems one of my colleague have already responded to you and taken care of your account issues. 

    Thank you!