What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Form not found and disabled

    Asked by mscexec on April 10, 2016 at 06:25 PM

    Hi,

    The forms on my account have been disabled, I believe from the antiphishing system. How can I go about getting them reactivated? I appreciate your help! 

    Page URL:
    https://form.jotform.com/51926906546161

    Screenshot
    form disabled autosuspended
  • Profile Image
    JotForm Support

    Answered by jonathan on April 10, 2016 at 06:55 PM

    Your form http://www.jotform.us/form/53495456743163 was categorized by the Phishing filter as a phishing form because it captures email password

     

    The Phishing filter in placed had already Autosuspended the forms and account.

    If you will delete the password field or delete the form, we can request for the re-activation of the account.

    Thanks.

     

  • Profile Image

    Answered by mscexec on April 10, 2016 at 08:20 PM

    Thank you for the quick response! This post is a duplicate (https://www.jotform.com/answers/814693-Forms-are-disabled) and may be deleted.

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    JotForm Support

    Answered by ashwin_d on April 10, 2016 at 09:33 PM

    Hello mscexec,

    That's right. It seems one of my colleague have already responded to you and taken care of your account issues. 

    Thank you!