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mscexecAsked on April 10, 2016 at 6:25 PM
Hi,
The forms on my account have been disabled, I believe from the antiphishing system. How can I go about getting them reactivated? I appreciate your help!
Page URL: https://form.jotform.com/51926906546161 -
jonathanReplied on April 10, 2016 at 6:55 PM
Your form http://www.jotform.us/form/53495456743163 was categorized by the Phishing filter as a phishing form because it captures email password
The Phishing filter in placed had already Autosuspended the forms and account.
If you will delete the password field or delete the form, we can request for the re-activation of the account.
Thanks.
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mscexecReplied on April 10, 2016 at 8:20 PM
Thank you for the quick response! This post is a duplicate (https://www.jotform.com/answers/814693-Forms-are-disabled) and may be deleted.
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Ashwin JotForm SupportReplied on April 10, 2016 at 9:33 PM
Hello mscexec,
That's right. It seems one of my colleague have already responded to you and taken care of your account issues.
Thank you!