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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    Sub user account: Cannot create form.

    Asked by mzabaneh on April 11, 2016 at 10:53 AM

    Why am I not able to create form?

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    JotForm Support

    Answered by ashwin_d on April 11, 2016 at 11:59 AM

    Hello mzabaneh,

    I did check your account and found that you have a sub user account. That is the reason why you are not able to create any forms. You can only edit forms shared by user anita.white or create form in the shared folder. You need to click on the shared folder and then you should be able to create forms. Please check the screenshot below:


    Hope this helps.

    Do get back to us if you have any questions.

    Thank you!