What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
I did check your account and found that you have a sub user account. That is the reason why you are not able to create any forms. You can only edit forms shared by user anita.white or create form in the shared folder. You need to click on the shared folder and then you should be able to create forms. Please check the screenshot below:
Hope this helps.
Do get back to us if you have any questions.