Sub user account: Cannot create form.

  • mzabaneh
    Asked on April 11, 2016 at 10:53 AM

    Why am I not able to create form?

  • Ashwin JotForm Support
    Replied on April 11, 2016 at 11:59 AM

    Hello mzabaneh,

    I did check your account and found that you have a sub user account. That is the reason why you are not able to create any forms. You can only edit forms shared by user anita.white or create form in the shared folder. You need to click on the shared folder and then you should be able to create forms. Please check the screenshot below:

    Sub user account: Cannot create form Screenshot 20

     

    Hope this helps.

    Do get back to us if you have any questions.

    Thank you!