MAJOR PROBLEM - 404 Error on all our clients' Facebook forms

  • Profile Image
    democlouds
    Asked on March 04, 2012 at 11:35 AM

    Hello

     

    We have a 404 error on all the Facebook forms of our clients.

     

    See examples below:

     

    http://www.facebook.com/pages/Ramco-Real-Estate-Advisers-Since-1973/166549150036803?sk=app_112268538888637

    http://www.facebook.com/ecafe.sursock?sk=app_134147226664108

     

    PLEASE FIX URGENTLY

     

    Thanks

  • Profile Image
    pinoytech
    Answered on March 04, 2012 at 12:03 PM

    Hi,

    Sorry for the inconvenience that may caused. Regarding on the problem, have you tried already re-embeding your JotForm code into your facebook? 

    Thank you!

  • Profile Image
    anartwork
    Answered on March 04, 2012 at 02:14 PM

    Hi,

    You may be using an old method to embed the form into your Facebook page, as one of the Facebook Embed Guide is already deprecated. Please check this step by step instruction on how to reinstall the form on your Facebook page and let me know if it works.

    http://www.jotform.com/help/125-Adding-Forms-to-Facebook-Static-HTML-App-Method-

     

    Hope that helps :)