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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    MAJOR PROBLEM - 404 Error on all our clients' Facebook forms

    Asked by democlouds on March 04, 2012 at 11:35 AM

    Hello

     

    We have a 404 error on all the Facebook forms of our clients.

     

    See examples below:

     

    http://www.facebook.com/pages/Ramco-Real-Estate-Advisers-Since-1973/166549150036803?sk=app_112268538888637

    http://www.facebook.com/ecafe.sursock?sk=app_134147226664108

     

    PLEASE FIX URGENTLY

     

    Thanks

    Page URL:
    http://www.facebook.com/ecafe.sursock?sk=app_134147226664108

    Screenshot
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    Answered by pinoytech on March 04, 2012 at 12:03 PM

    Hi,

    Sorry for the inconvenience that may caused. Regarding on the problem, have you tried already re-embeding your JotForm code into your facebook? 

    Thank you!

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    Answered by anartwork on March 04, 2012 at 02:14 PM

    Hi,

    You may be using an old method to embed the form into your Facebook page, as one of the Facebook Embed Guide is already deprecated. Please check this step by step instruction on how to reinstall the form on your Facebook page and let me know if it works.

    http://www.jotform.com/help/125-Adding-Forms-to-Facebook-Static-HTML-App-Method-

     

    Hope that helps :)