Acct Suspended

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    Pamela 
    Asked on April 11, 2016 at 05:01 PM

    My acct has been suspeded due to possible phishing.

     

    I need to know how to get the suspension lifted ASAP.   My clients use these forms daily to send me card authorizations.

     

    WHO DO I CONTACT?  I have already sent a request by the link when I try to log in but no response.

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    Kevin_G
    Answered on April 11, 2016 at 08:55 PM

    I have already assisted to you on this thread: http://www.jotform.com/answers/815727-Why-is-suspended-my-account#1

    I said there that this was due to three forms in your account; however, I did check all of them and found that you are asking for CC info in all your forms, I provided some links that will help you to properly collect payments and avoid phishing.