What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Not able to submit form

    Asked by mcolichio on April 11, 2016 at 06:02 PM

    Can you please help me.

    I placed my email in PayPal info but my form is not working.




    Monika Colichio

    Page URL:

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    JotForm Support

    Answered by Kiran on April 11, 2016 at 11:27 PM

    I've tried submitting your JotForm on the web page and it redirected to PayPal without any issue.

    Do you see experience any issue to submit the form when being accessed by any particular browser? I see that the form is embedded using default Javascript embed method which may be conflicting with other scripts. Could you try embedding the form using iframe embed method? Please refer to the following guide that can help you in getting iframe embed code for your JotForm.


    Please get back to us if the issue still persists. We will be happy to assist you further.