Form analytics and form views?

  • rmccoy
    Asked on April 11, 2016 at 7:52 PM

    does form analytics separate my views from others?  i see it says 186 views, but in my profile it shows 216 ?

  • Charlie
    Replied on April 12, 2016 at 1:18 AM

    The JotForm Form Analytics is still in Beta stage so it is possible that it might still have bugs on it.

    However, the number of form views and of the form visits in the analytics may not always be a match especially if the date filter in the form analytics is set to a different time frame. 

    The monthly form views also covers the whole account. Upon checking your account's analytics, the form "Nutritional Support Form" has 213 views, the form CPR AED has 20 views. Those two forms in total have 233 visits. Your account now has 233 form views. So I guess the counter is still correct.

    You can also use Google Analytics widget which should give you a more comprehensive analytics on your forms visits.

    Let us know if you need more information on this.

  • rmccoy
    Replied on April 17, 2016 at 2:37 PM

    thx

  • Ashwin JotForm Support
    Replied on April 17, 2016 at 2:51 PM

    Hello rmccoy,

    On behalf of my colleague, you are welcome.

    Do get back to us if you have any questions.

    Thank you!