What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Form getting cut off in Firefox

    Asked by invisibleland on March 04, 2012 at 08:45 PM

    Hi. I love JotForm. It works great in all other browswers, but it's getting cut off in Firefox (you'll notice the "send now" button is gone.

     

    Thanks,

    Brian

    Page URL:
    http://skiparoundtheworld.com/upload

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    JotForm Support

    Answered by mliz on March 04, 2012 at 09:06 PM

    You can increase the height properties in the iframe embed code, please give it a try.

    <iframe allowtransparency="true" src="//www.jotform.us/form/20625490612145" frameborder="0" style="width:100%; height:465px; border:none;" scrolling="no">
    </iframe>

    Let us know if this works.

  • Profile Image

    Answered by invisibleland on March 04, 2012 at 09:11 PM

    Thank you, that fixed it. I didn't have it in an iframe before.

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    Answered by jcm0731 on March 04, 2012 at 09:16 PM

    hi Brian,

    in your Firefox option, check the ff:

    1. In Content, Enable Javascript should be checked.
    2. then click on "Advanced..." in Enable Javascript
    3. then, in Advance Javascript setting make sure all 3 are checked 

    i was able to overcome this in my Firefox, using the steps.
    please see screen 

    glad to help.

    jcm 

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    JotForm Support

    Answered by mliz on March 04, 2012 at 09:26 PM

    @ invisibleland

    No problem, just an added info this is the downside of using iFrame version. Every time you change your form, you must update the form code on your site. Since the height of the form needs to be hard-coded, the form size will change and the iframe height will need to be updated.

    Cheers!