What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why does account show restricted?

    Asked by bsla_awards on April 12, 2016 at 10:11 AM
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    JotForm Support

    Answered by Charlie on April 12, 2016 at 11:21 AM

    I'm checking your account with username bsla_awards and it is still active and not restricted. 

    May I know what specific restriction you are referring to? Is it on a specific form? Or are you getting any error messages?

    We'll wait for your response.

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    Answered by bsla_awards on April 12, 2016 at 11:25 AM

    I am checking with PayPal as well. I included the url in an earlier email but here is a screen shot


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    JotForm Support

    Answered by Charlie on April 12, 2016 at 12:52 PM

    I seems like you have opened multiple threads with almost the same concern. To avoid confusion, please refer to this link instead: https://www.jotform.com/answers/816316. It has a lot of details and my colleague has already responded to you there with his assessment. Please post your replies there.

    To avoid confusion, please do not create multiple threads. Thank you for your understanding.