How can I free up space on my account?

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    Gary Varnum 
    Asked on April 12, 2016 at 12:19 PM

    My forms have been disabled, says I have used all my upload space. I'm not even sure what is being stored. Can I see what is there and delete anything I don't need?

     

     

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    david
    Answered on April 12, 2016 at 01:24 PM

    You have several forms that send files to Dropbox.  The files that are sent to Dropbox are first stored in your JotForm account.  To clear up space, you would need to delete the submissions that have files attached.  This can be done from the submission view of your account:

    http://www.jotform.com/help/269-How-to-view-Submissions

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    agentmailingscom
    Answered on April 12, 2016 at 02:10 PM

    Thank you! I knew I had done it before, but couldn't remember how or find it in the support section. 

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    david
    Answered on April 12, 2016 at 02:23 PM

    You are very welcome!  If there is anything else we can help with, just let us know.