What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    How can I free up space on my account?

    Asked by Gary Varnum  on April 12, 2016 at 12:19 PM

    My forms have been disabled, says I have used all my upload space. I'm not even sure what is being stored. Can I see what is there and delete anything I don't need?



  • Profile Image
    JotForm Support

    Answered by david on April 12, 2016 at 01:24 PM

    You have several forms that send files to Dropbox.  The files that are sent to Dropbox are first stored in your JotForm account.  To clear up space, you would need to delete the submissions that have files attached.  This can be done from the submission view of your account:


  • Profile Image

    Answered by agentmailingscom on April 12, 2016 at 02:10 PM

    Thank you! I knew I had done it before, but couldn't remember how or find it in the support section. 

  • Profile Image
    JotForm Support

    Answered by david on April 12, 2016 at 02:23 PM

    You are very welcome!  If there is anything else we can help with, just let us know.