-
ReiseonkelAsked on April 13, 2016 at 5:14 AM
Since a couple of days i get no more forms by mail.
What can i do?
-
beril JotForm UI DeveloperReplied on April 13, 2016 at 8:31 AM
We are sorry for the inconvenience that may have caused. Your email address, info@airporttransfer24.de is IN our bounce list.
Results shows;
Reason(s) : smtp; 550 5.7.1 Recipients have complained about included content (B-URL)
Please, check the Amazon SES Developer Guide: http://docs.aws.amazon.com/ses/latest/DeveloperGuide/remove-from-suppressionlist.html.
I removed from the bounce and unsubscribe lists.
In addition to that, to prevent getting you email address back to the amazon suppression list, kindly add the following IP addresses to your mail server's whitelist
https://www.jotform.com/help/145-Whitelisting-JotMails-IP-Addresses.
https://www.jotform.com/help/208-How-to-setup-email-alerts-to-prevent-email-bouncing-related-issues
If you have any question or issues, please do not hesitate contacting us. We will be glad to assist you.